{"id":9846,"date":"2024-11-08T09:04:17","date_gmt":"2024-11-08T09:04:17","guid":{"rendered":"https:\/\/staging1.zasklada.bg\/politica-de-livrare-si-returnare-a-marfurilor\/"},"modified":"2025-06-24T09:10:09","modified_gmt":"2025-06-24T09:10:09","slug":"politica-de-livrare-si-returnare-a-marfurilor","status":"publish","type":"page","link":"https:\/\/staging1.zasklada.bg\/ro\/politica-de-livrare-si-returnare-a-marfurilor\/","title":{"rendered":"Politica de livrare \u0219i returnare a m\u0103rfurilor"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9846\" class=\"elementor elementor-9846 elementor-9087\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-09aa8d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"09aa8d0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54ad727\" data-id=\"54ad727\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a92d6be cartflows-store-checkout-logo-field elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"a92d6be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"34\" src=\"https:\/\/staging1.zasklada.bg\/wp-content\/uploads\/2024\/11\/image-9-1.png\" class=\"attachment-full size-full wp-image-9750\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89776ee elementor-widget elementor-widget-heading\" data-id=\"89776ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Politica de livrare \u0219i returnare a m\u0103rfurilor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1824104 e-flex e-con-boxed e-con e-parent\" data-id=\"1824104\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c76ae75 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c76ae75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41dd47f elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"41dd47f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6a46dca\" data-id=\"6a46dca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3304c23 elementor-widget elementor-widget-text-editor\" data-id=\"3304c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Utilizatorul are dreptul de a se retrage din contractul <\/strong> la distan\u021b\u0103 sau din contractul \u00een afara spa\u021biilor comerciale, f\u0103r\u0103 a indica un motiv, f\u0103r\u0103 a pl\u0103ti desp\u0103gubiri sau penalit\u0103\u021bi, \u00een termen de 14 zile de la data la care Utilizatorul sau un ter\u021b, altul dec\u00e2t transportatorul \u0219i specificat de c\u0103tre el, a intrat \u00een posesia bunurilor sau data la care Utilizatorul sau un ter\u021b, altul dec\u00e2t transportatorul \u0219i specificat de acesta, a intrat \u00een posesia ultimelor bunuri, \u00een cazul unui contract conform c\u0103ruia comanda\u021bi mai multe bunuri cu unul Ordin.<\/p><p>Pentru a-\u0219i exercita dreptul de retragere, utilizatorul trebuie s\u0103 notifice staging1.zasklada.bg cu privire la numele s\u0103u, adresa fizic\u0103 \u0219i, dac\u0103 este cazul, num\u0103rul de telefon, num\u0103rul de fax \u0219i adresa de e-mail, precum \u0219i cu privire la decizia sa de a se retrage din contract printr-o declara\u021bie neechivoc\u0103 (de exemplu, o scrisoare trimis\u0103 prin po\u0219t\u0103, fax sau e-mail). Utilizatorul poate utiliza formularul standard de renun\u021bare ata\u0219at, dar acest lucru nu este obligatoriu:<\/p><p> <\/p><p><strong>Formularul standard pentru exercitarea dreptului<\/strong> de retragere (completa\u021bi \u0219i trimite\u021bi acest formular numai dac\u0103 dori\u021bi s\u0103 v\u0103 retrage\u021bi din contract)<\/p><p><br>Pentru Stoychev &amp; Sons Ltd.<\/p><p>Plovdiv, bul.<br>Komatevsko shose 72 e-mail: zasklada@abv.bg<\/p><p>Utilizatorul poate, de asemenea, s\u0103 completeze \u0219i s\u0103 trimit\u0103 electronic formularul standard de anulare sau orice alt\u0103 cerere de anulare neechivoc\u0103 prin e-mail la raftove@abv.bg, iar \u00een cazul \u00een care utilizeaz\u0103 aceast\u0103 op\u021biune, Stoychev &amp; Sons Ltd. va trimite imediat un mesaj pe un suport durabil sau prin e-mail pentru a confirma primirea anul\u0103rii. Pentru a respecta termenul de retragere, este suficient ca consumatorul s\u0103 trimit\u0103 comunicarea sa privind exercitarea dreptului de retragere \u00eenainte de expirarea termenului de retragere.<\/p><p>\u00cen cazul \u00een care utilizatorul se retrage din contract, Stoychev &amp; Sons Ltd. va rambursa toate pl\u0103\u021bile primite, inclusiv costul livr\u0103rii (cu excep\u021bia costurilor de returnare, care sunt pe cheltuiala utilizatorului sau a costurilor suplimentare asociate cu metoda de livrare aleas\u0103 de utilizator, alta dec\u00e2t cea mai ieftin\u0103 metod\u0103 standard de livrare oferit\u0103 de Zasklada.bg), f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate \u0219i, \u00een orice caz, nu mai t\u00e2rziu de 14 zile de la data la care utilizatorul informeaz\u0103 Zasklada.bg cu privire la decizia sa de a se retrage din contract.<\/p><p>Prin acceptarea acestor Termeni \u0219i condi\u021bii generale, utilizatorul este de acord \u00een mod expres ca rambursarea sumei pl\u0103tite de el\/ea s\u0103 se fac\u0103 \u00een contul bancar furnizat de el\/ea sau prin transfer de bani de la Econt Express Courier Company.<\/p><p>Stoychev &amp; Sons Ltd. are dreptul de a am\u00e2na plata ramburs\u0103rilor p\u00e2n\u0103 la primirea bunurilor \u00eenapoi sau p\u00e2n\u0103 la prezentarea dovezii c\u0103 bunurile au fost trimise \u00eenapoi, oricare dintre acestea este mai devreme.<\/p><p>Utilizatorul ar trebui s\u0103 trimit\u0103 la Stoychev &amp; Sons Ltd. sau s\u0103 returneze bunurile f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate \u0219i, \u00een orice caz, nu mai t\u00e2rziu de 14 zile de la data la care a informat Zasklada.bg despre retragerea sa din contract la adresa de la care a primit-o.<\/p><p>Termenul se consider\u0103 respectat dac\u0103 consumatorul trimite \u00eenapoi bunurile la Stoychev &amp; Sons Ltd. \u00eenainte de expirarea termenului de 14 zile \u0219i la adresa la care le-a primit.<\/p><p><strong>Costurile directe ale return\u0103rii bunurilor sunt suportate de c\u0103tre utilizator.<\/strong><\/p><p>Bunurile trebuie s\u0103 fie returnate \u00een ambalajul lor original, cu toat\u0103 documenta\u021bia de \u00eenso\u021bire \u0219i nedeteriorate, a\u0219a cum au fost primite. Zasklada.bg \u00ee\u0219i rezerv\u0103 dreptul, \u00een cazul \u00een care bunurile returnate au ambalajul deteriorat, semne de utilizare, zg\u00e2rieturi, lovituri, accesorii lips\u0103, chitan\u021ba sau factura, de a decide dac\u0103 accept\u0103 sau nu bunurile returnate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88d7401 elementor-widget elementor-widget-html\" data-id=\"88d7401\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-1319 .elementor-element.elementor-element-68226ae6 {\n        margin-top: 0;\n    }\n    .elementor-1188 .elementor-element.elementor-element-a0f55f1 > .elementor-container > .elementor-column > .elementor-widget-wrap  {\n        margin-top:70px;\n    }\n    .elementor a{\n        color: black;\n    }\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politica de livrare \u0219i returnare a m\u0103rfurilor Utilizatorul are dreptul de a se retrage din contractul la distan\u021b\u0103 sau din [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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